Terms of Use

Last updated: April 18, 2026

Welcome to the website of the Canadian Professional Counsellors Association (CPCA).
By accessing or using this website, you agree to the following Terms of Use.
If you do not agree, please do not use the site.

1. Who We Are

The Canadian Professional Counsellors Association (CPCA) is a national, non‑profit professional association representing Registered Professional Counsellors (RPCs) across Canada.

Our website provides information about the CPCA, membership, professional standards, and a public directory of counsellors.

2. Acceptance of These Terms

By using this website, you confirm that you:

  • have read and understand these Terms
  • agree to comply with them
  • are legally able to enter into this agreement

If you are using this website on behalf of an organization, you represent that you have the authority to bind that organization.

3. Eligibility

This website is intended for use by individuals located in Canada.
If you access it from another jurisdiction, you are responsible for complying with local laws.

4. Your Use of the Website

You may use this website for lawful, personal, and non‑commercial purposes.
You agree not to:

  • attempt to gain unauthorized access to any CPCA systems
  • interfere with website functionality
  • scrape, harvest, or collect data from the site
  • use automated tools (bots, crawlers) without permission
  • misrepresent your identity or affiliation

5. Member Accounts

Certain areas of the website require a member login.
You are responsible for:

  • keeping your login credentials confidential
  • ensuring the accuracy of information you provide
  • notifying CPCA immediately if you suspect unauthorized access

CPCA may suspend or terminate access if misuse is detected.

6. Professional Directory

The CPCA Directory is provided for the benefit of the public.
By using it, you agree that:

  • directory information is supplied by individual members
  • CPCA does not endorse or guarantee any counsellor’s services
  • directory information may not be used for marketing, solicitation, or data harvesting

If you believe a listing contains inaccurate information, please contact CPCA.

7. Intellectual Property

Unless otherwise stated, all content on this website is the property of the CPCA and is protected by Canadian copyright law.

You may not:

  • copy, reproduce, or distribute website content
  • modify or create derivative works
  • use CPCA trademarks or logos without permission

Limited personal use (viewing, printing for personal reference) is permitted.

8. No Professional Advice

Information on this website is provided for general educational purposes only.
It is not:

  • counselling advice
  • legal advice
  • medical advice
  • a substitute for professional consultation

Always seek appropriate professional guidance.

9. Payments and Transactions

Payments for membership, renewals, or other services may be processed through Stripe.
By completing a transaction, you agree to Stripe’s terms and privacy practices.

CPCA does not store full credit card numbers.

10. User‑Submitted Content

If you submit information to CPCA (e.g., forms, applications, directory content), you confirm that:

  • the information is accurate
  • you have the right to provide it
  • CPCA may use it for the purposes for which it was submitted

CPCA may remove or edit submitted content that violates these Terms.

11. Prohibited Activities

You may not use the website to:

  • engage in unlawful behaviour
  • impersonate another person
  • upload harmful code
  • attempt to disrupt CPCA systems
  • harass or harm others

12. Links to Third‑Party Sites

This website may contain links to external websites.
CPCA is not responsible for:

  • the content of third‑party sites
  • their privacy practices
  • any harm or loss resulting from their use

Use third‑party sites at your own discretion.

13. Disclaimer of Warranties

This website is provided “as is” without warranties of any kind.
CPCA does not guarantee that:

  • the site will be error‑free
  • information is complete or current
  • the site will always be available

14. Limitation of Liability

To the fullest extent permitted by law, CPCA is not liable for any damages arising from:

  • use or inability to use the website
  • reliance on website information
  • errors or omissions
  • third‑party actions

This limitation applies even if CPCA has been advised of the possibility of such damages.

15. Indemnification

You agree to indemnify and hold CPCA harmless from any claims arising from your use of the website or violation of these Terms.

16. Termination

CPCA may suspend or terminate access to the website at any time, without notice, for any reason.

17. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the laws of Canada applicable therein.

18. Changes to These Terms

CPCA may update these Terms from time to time.
The “Last updated” date will reflect the most recent revision.

19. Contact Us

If you have questions about these Terms, please contact:

Canadian Professional Counsellors Association (CPCA)
Email: info@cpca-rpc.ca
Website: https://www.cpca-rpc.ca